2019 Top2Top-NexGen Conference FAQs

 

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ATTENTION: THE WIGWAM RESORT WILL SELL OUT

BOOK YOUR ROOM TODAY

Please click here to book your room online at The Wigwam. Room rate is $229.


Register before November 30th to save $200 per person

Top2Top is now NexGen too.

Great leaders know: businesses are only as strong as their NEXt GENeration of talent.

This year, don’t just bring the top of the totem. Bring your budding talent, and empower them. Let your young leaders learn what FSMA is all about, ensure the succession of your company and our profession. Bring them to Phoenix to learn the upcoming trends, tactics, and real-life intel to make your organization thrive in 2019.

Save $400 to $700 per person off the regular price registration for 2 or more registrants from the same company--but you must register by November 30th.


Frequently Asked Questions (FAQs)

Q:“How much is registration?”

A: Attendance at FSMA is affordable and we have deep discounts so you can bring multiple attendees from your company. Here are a few reasons why you should bring the whole team.

  • NEW TIME OF YEAR, NEW CONDENSED FORMAT & NEW SPEAKERS with too many concurrent educational sessions for just one person from your company to attend.

  • SAME LOW RATE for all Agency, Manufacturer and Allied/Vendor Members

  • HUGE DISCOUNTS (Up to $500) FOR ADDITIONAL ATTENDEES for the 2nd & 3rd or more Company Attendees.

  • $200 ADDITIONAL DISCOUNT PER PERSON if you register BEFORE NOVEMBER 30TH - DON'T WAIT!

  • NEW MEMBER DISCOUNTS for companies who join in 2018 - you must be a member of FSMA to attend this year.

  • REGISTRATION FEE INCLUDES ALL EVENTS -- all education sessions, meals, parties and networking events.

  • MAKE YOUR HOTEL RESERVATIONS TODAY - The Wigwam Resort will sell out. Don't get stuck at the overflow property.


Why Bringing the Whole Team Actually Makes Your Company Money

It’s not uncommon for FSMA members to select one or two senior employees to attend Top2Top each year. But did you know that sending a larger group actually provides more value to your company? Here's 5 reason's why.

1. Strengthens Company Culture and Fosters Team-Building

Attending as a team is a great way for company to nurture collaborative team-building and fortify company culture. The FSMA Top2Top-NexGen environment allows for more relaxed and natural interactions to occur, it also helps inspire shared excitement and passion around work related topics. This leads to greater retention of both newer and even senior staff. The greatest expense for every company is turnover, which happens most often when your employees aren’t emotionally connected to your goals or culture. Bringing them to FSMA Top2Top-NexGen shows them you are as committed to them, as they are to you. Plus, what better way to rally the troops for a banner year than to kick off the year, united as a company, all in one place, at our January 15-17, 2019 Top2Top-NexGen?

2. Helps Solidify Learning and Professional Growth

Learning in a new space encourages growth that is otherwise unlikely to happen in your company’s everyday environment. Attending FSMA Top2Top-Nex Gen as a team is a powerful way to develop new skills, catch up on the latest trends, spark inspiration, rekindle passion, hear from experts, and more.

3. Enables Greater Knowledge Absorption

As a team, employees can talk about and plan around a strategy for the conference. Having a larger group present at an event also allows individuals to take a ‘divide and conquer’ approach to the program, share notes, and explore resources that might be otherwise missed. It also encourages a dialog around the sessions, speakers, and topics that will likely lead to a greater overall understanding and appreciation for the content. This year's conference has over 20+ sessions (many concurrent), so unless you divide and conquer, you won't get to experience all our great speakers.

4. Social Support is Empowering

Let’s face it, conferences can be intimidating, especially for younger staffers. Attending events in groups provides a level of comfort that ultimately will help empower individuals to make the most of their time. Mixing younger and tenured staff together also provides a unique opportunity for mentoring among teams.

5. Significantly Reduces Company Cost

Financially speaking, it often feels like an expensive proposition to send a large group of people to a conference. But in truth, sending a team will help cut professional development costs in the long run for organizations committed to providing training opportunities for their employees. Think about it this way, traveling with a group to one event allows for shared lodging, transportation, and food costs (most of the meals are on us!), whereas if each employee attend different meetings on their own throughout the year, you are spending more annually (even if the meetings are regional) than you are sending everyone to Top2Top-NexGen.


New this Year - 3 Ways to Pay

Get the $200 Per Person early registration discount now, but lighten the load by paying later.

  1. Option 1: Pay in Full Now - Use Online Forms or Paper Forms
  2. Option 2: Three (3) Equal Monthly Installments* - Use Paper Form Only
  3. Option 3: No Payment until January 2019* - register now but fee will not be due until the first week in January 2019. This is a great option if you would like to budget Top2Top-NexGen in 2019 instead of 2018 - Use Paper Form Only
*Option 2 (Monthly Installments) and Option 3 (Defer to January) require a credit card. Checks will not be accepted for these options.

Registration Fees - click here to register.

FSMA 2019 TOP2TOP-NEXGEN REGISTRATION FEES
REGISTRATION
DISCOUNT
DEADLINES

SAVE $200
PER PERSON

Before November 30

SAVE $100
PER PERSON

Before December 31
NO DISCOUNT
PER PERSON

After January 1
1st Attendee $1,295 $1,395 $1,495
2nd Attendee $1,095 $1,195 $1,295
3rd Attendee $795 $895 $995
New Member (2018) $795 $895 $995
Spouse/Guest* $195 $295 $395
Non-Member Join FSMA Join FSMA Join FSMA
Golf Outing
$150 for outing / $62 club rental fee


*Spouse/Guest may not be involved in the business and all spouses/guests MUST register for the event. Please use the appropriate form below and register spouse on your form. Spouse registration includes Welcome Cocktails on Tuesday, January 15, Non-Extreme Sports Party and President’s Welcome Reception on Wednesday, January 16 and Awards Celebration on Thursday, January 17. Spouses are not allowed to attend the business breakfasts and lunches.


Q:“When is the deadline to register?”

A: If you register by November 30, you will save $200 over the standard price.  If you register by December 31, you will save $100 over the standard price. When you bring more than one member of your team, the savings add up considerably with savings of $200 - $500 for 2 or more registrants from your company. See the registration page for more details.


Q:“What do I do, if I don't know my username and password?”

A: Never fear my friends!  Your USERNAME is your email address, and if you’ve forgotten your password – you can recover it by clicking this link. You will receive an email with instructions.

TIP: If you do not receive the email, be sure to check your spam folder, or simply request it again. If you still have trouble, email  [email protected] and let us know what you would like your new password to be. We’ll gladly change it, provided you have an existing user account.


Q:“I can't seem to log in. Can I just fill out a paper registration form?”

A: You sure can!

To download the 2019 Top2Top-NexGen paper (PDF) registration form, please click on the appropriate link below:

Once your forms are complete, please scan and email them to [email protected], or fax them to us at 888-668-7496.


Q:“Why can’t I register multiple attendees all at once online?”

A: All registrations are tied to your unique FSMA membership account.
For instance, if John Doe has an account with FSMA, John will need to log in to his personal account to register for the conference. John cannot register other members at his organization. If you would like to register multiple members at one time, please use the paper registration forms above.


Q:“How do I add a new contact to my company’s profile?”

A: If you have members of your organization that would like to attend, but do not have an existing FSMA member account, please email us
and we will gladly add a FSMA member account for them, and email you-and them-when it is set up.


To make these changes, kindly provide the following information, and email them to [email protected].

  • Company name
  • First and last name
  • Email address
  • Company address
  • Chosen password
  • Job title
  • Work phone
  • Cell phone
  • Age

Q:“My company is sending multiple members. How do we ensure we get the discounted rate?”

A: We’re thrilled to hear you want to bring multiple members! To ensure you get the proper pricing for your 1st, 2nd, 3rd+ attendees, be sure each member selects the correct pricing when registering. For instance, if John is the 1st attendee from his company, he should choose the 1st attendee pricing. If Judy knows she will also be attending with John, she should choose the 2nd attendee pricing, and so forth. If you have any questions about whether you are registering for the correct rate, please contact us at 410-491-7857 or [email protected].


Q:“When should I arrive?”

A: First, you need to determine if you are going to play in the FSMA Golf Outing on Tuesday, January 15 from 1:00 pm - 5:00 pm.

PLAYING GOLF IN THE FSMA OUTING ON TUESDAY, JANUARY 15? We suggest that you arrive on Monday, January 14, or early morning on Tuesday, January 15, with the FSMA golf outing scheduled for 1:00 pm - 5:00 pm on Tuesday and you may depart the morning of Friday, January 18. If you are playing in the golf outing and choose to arrive on Tuesday morning, please arrive in Phoenix at the latest by 11:00 am. Travel time from landing at the airport to arrival at the resort will take at least 1 hour at minimum. We recommend that you arrive at the golf course at 12:30 pm for the 1:00 pm tee time. We cannot refund any golf fees for players that are delayed by travel.

NOT PLAYING GOLF? You will need to arrive on Tuesday, January 15, in time for Welcome Cocktails at 6:30 pm and may depart the morning of Friday, January 18.


Please click here for the schedule of events and click here for registration information.


Q:“What is Phoenix weather like in January?”


A:
January temperatures in Phoenix, Arizona are usually comfortable, and can vary between 66 - 72 degrees Fahrenheit during the day. However, regardless of how warm it gets during the day, the temperatures will invariably cool down during the evenings, and can average as low as 44 degrees Fahrenheit.


Q:“What should I wear? Is there a dress code?”

A:
The dress code for the conference is business casual: sports coats, golf shirts, and pants for men; blouses, pantsuits and skirts for women. Shorts will not be allowed during the official conference events such as educational sessions, workshops and social functions except for golf and other optional events.


Q:“When can I pick up my badge?”

A: You may pick up your badge at the FSMA registration desk starting at 8:00 am on Tuesday, January 15.


Q: “Will I need my badge to get into conference events?

A: Entrance into conference-sponsored events will require your badge. Please wear your badge at all times. The exception is the FSMA Golf Outing on January 15. Attendance for the golf outing will be monitored against a separate registration list.


Q:“What if I need to make a change to my registration?”

A:
To make any changes to your registration information, such as your registration type or contact information, please contact FSMA at 410-491-7857 or [email protected].


Q:“What if I need to get a refund?”

A: All payments must be made in U.S. currency and all refunds will be issued in U.S. currency. Requests for registration and optional activity refunds must be made in writing to FSMA no later than Dec. 10, 2018. Refunds will be processed less a $75 administrative fee. No refunds will be issued after Dec. 10, 2018.


Q:“Can I host a sales meeting or other manufacturer-sponsored event during the conference?”

A:
Sales meetings or manufacturer-sponsored events of any kind during all official conference events, including optional activities, are not allowed per the FSMA sales meeting guidelines. If you would like to schedule a sales meeting or manufacturer event at the hotel, you must contact FSMA headquarters at 410-491-7857 or [email protected].


Q:“Do you really have a money back guarantee?”

A: Our goal is to provide truly exceptional offerings and service, and we won’t be happy until you are. However, if you are not satisfied with the FSMA's 2019 Top2Top-NexGen simply let us know and we will send you a refund for your conference registration fee. Your complete satisfaction is guaranteed!


Be a conference sponsor. Be a legend.

For full details regarding our sponsorship opportunities, please visit our sponsorship page.


ATTENTION: THE WIGWAM RESORT WILL SELL OUT

Don't get stuck at the overflow property! Click on this Wigwam Online Housing Link to book your hotel room online or call the hotel at 800-327-0396 - use group name: Foodservice Sales & Marketing Association Conference. Room rate is $229 per night. Please click here for arrival and departure date recommendations and click here for the schedule of events.


YOUR  COMPLETE  SATISFACTION  IS  GUARANTEED - OR YOUR MONEY BACK! If you are not satisfied with our 2019 Top2Top-NexGen Conference, simply let us know and we will send you a refund for your conference registration fee. Your complete satisfaction is guaranteed! Register today!


SHAPE THE FUTURE OF FOOD. Become a sponsor of the 2019 Top2Top-NexGen conference. Sponsorships start at $350. When you sponsor, you’re not only shaping the future of your company, you're shaping the future of our industry. Sponsor Online NOW and secure your spot before they’re gone.


 

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Questions? Please contact us at 410-491-7857 or [email protected].